Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updating FAQs

...

Zen Section
id932550722
section-nameFAQs
classfaqTabPanel has-border
tab932672905
margin0px 11px 22px 0px
padding20px 0px 20px 11px
Wrap
classtsFaq
Expand
titleWhat is a date campaign?

A date campaign is a campaign where each step is sent out on a specific date.

Expand
titleWhat is an interval campaign?

An interval campaign is a campaign where there are a specified number of days between each step.

Expand
titleWhat is a campaign step?

A step is an email, activity, or direct mail design that is sent out as part of a campaign.

Expand
titleWhat is the maximum number of steps my campaign can have?

100

Expand
titleWhat is the maximum number of contacts I can put on a campaign?

215,000

Expand
titleHow do I know when I have an activity to complete?

You will receive a reminder on your Dashboard.

Expand
titleCan I duplicate or copy a campaign?

NoYes. Find the campaign you wish to copy in your campaign list and click the "Duplicate" button

Expand
titleCan I add contacts to a campaign after it is completed?
  • Interval campaigns: Yes. The campaign will be automatically changed to an Active status.
  • Date campaigns: No
Expand
titleCan I edit a campaign step after it has been sent?
  • Interval campaigns: Yes, but you cannot change the step order
  • Date campaigns: No
Expand
titleDo I have to use a previously saved design when adding a step?

No, you can select an unsaved design template, personalize, and save it. Then you can add it to a campaign.

...