Compose Message

When you click the Send Email icon (  ) on  Contact Summary tab or click the Email Contact icon (  ) in any contact list, the system renders the Compose Message form. This form includes a HTML WYSIWYG editor to support custom formatting of the messages you send. To compose and send a message to a contact, use the following procedure.

The following procedure assumes you are logged into the Market Leader Admin interface and have the Compose Message form open.

To Compose and Send a Message

  1. In the Subject field, enter the subject of the message.

    (minus) The form requires a subject.
  2. On the To line, check one or more contact email addresses to receive the message.
  3. In the salutation drop-down list, choose an appropriate greeting.
  4. Optionally, in the message template drop-down list, select a message template.

    If you select a template, the system pastes it into the message text area.
  5. In the message text area, make any changes required.

    (warning) Some templates have placeholders for pasting a link. Be sure to replace any placeholders or edit the message appropriately to not include the intended replacement.
  6. After proof reading the form, click the Send button.

    The system returns you to the previous view and posts an information alert (info) telling you, "Your email was successfully sent."