In the Market Leader system, a contact has a status value that enables you to manage and view them in groups. A contact has one of the following status values.
The first time you open the Contacts view, the contact list shows New contacts by default. If you change the status type in the view, the system remembers the last type you viewed the next time you view the contacts list.
You can change the status of a contact as often as you want. Keeping the contact status up to date helps you focus on the contacts who need your attention and who are most likely to become clients. Good use of status helps you save time and prioritize your tasks.
The following procedures assume that you are logged into the Market Leader Admin interface, and you opened the Contacts view by clicking Contacts in the navigation list.