Title: Initial Contact Wizard (ICW)  
Author:Roger Weinheimer Dec 13, 2010
Last Changed by:Roger Weinheimer Jun 08, 2012
Tiny Link: (useful for email) http://learn.marketleader.com/x/CoC6Ag
Operations: Copy 
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Online Help (6)
    Page: Testing
    Page: Set Agent Expectations
    Page: FAQ
    Page: Agents View Description
    Page: Send Listings
    Page: Contact Summary
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      What is the ICW ICW Video The ICW, or Initial Cont

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      Call Center This page describes the Call Center tool provided by the Centerpoint application. The Call Center tool enables Market Leader employees to monitor and manage the queue for the Call Cente…

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      Initial Contact Wizard (ICW) - Online Help

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Parent Page
    Page: Contacts
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Outgoing Links
Online Help (4)     Page: Performance Evaluator
    Page: Contact Summary
    Page: Agent Dashboard
    Page: Manual Overview