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Comment: Migrated to Confluence 4.0

Webmail

span
classmarket
Market
 Leader
span
classmlLeader
Wiki Markup
{span:class=market}Market{span}
 
Wiki Markup
{span:class=mlLeader}Leader{span}
provides you with a Webmail interface for managing all non-contact email messages. By contrast,
span
classmarket
Market
 Leader
span
classmlLeader
Wiki Markup
{span:class=market}Market{span}
 
Wiki Markup
{span:class=mlLeader}Leader{span}
system routes all contact email messages to the Admin interface to enable integration with its many customer relation management features.

...

To Open Webmail

  1. Log into the
    span
    classmarket
    Market
     Leader
    span
    classmlLeader
    Wiki Markup
    {span:class=market}Market{span}
     
    Wiki Markup
    {span:class=mlLeader}Leader{span}
    Admin interface.
  2. In the navigation list, click Webmail.

    The system opens a new browser window or tab with the Webmail interface.

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Webmail limits attachment file size to 8MB.

Normally
span
classmarket
Market
 Leader
span
classmlLeader
Wiki Markup
{span:class=market}Market{span}
 
Wiki Markup
{span:class=mlLeader}Leader{span}
recommends you email contacts using the
span
classmarket
Market
 Leader
span
classmlLeader
Wiki Markup
{span:class=market}Market{span}
 
Wiki Markup
{span:class=mlLeader}Leader{span}
Admin interface. However, to send a message with an attachment, you must use Webmail because you cannot send attachments from the Admin interface.

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Check Webmail everyday and respond quickly to all emails. When you receive a Webmail from a contact, and it is not in the ShownInCRM folder, that means the From address is not yet associated with the contact. To fix that, copy and paste the From email address into the Contact Summary, so that
span
classmarket
Market
 Leader
span
classmlLeader
Wiki Markup
{span:class=market}Market{span}
 
Wiki Markup
{span:class=mlLeader}Leader{span}
can automatically associate future emails from that address with the contact.