Email sent to a contact or received from a contact, using the
- The message was sent from an email address other than one associated with the contact. In this case the system does not recognize that the message is from a contact and routes it to Webmail. You can edit a contact email address or add a secondary email address, so in the future the system can associate it with a contact. Contacts can have up to three email addresses associated with an account.
- The message was sent to a contact from an email address not associated with the
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