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Contact email is any email correspondence between you and one of your contacts as compared with email between you and someone who is a colleague or Webmail. The system saves copies of messages received from or sent to contacts so you can view the entire history of email between you and a contact in the Contact Summary. You can send a message to or reply to a message from a contact anywhere you see the Email Contacticon ( Image Modified ).



  • In any message list, click the File Message icon ( Image Modified ) associated with the message.
  • In the Reply to Email Message form, Click yes on the option to file this message upon sending.


  1. Click a contact name in any list of contacts.

    This opens the Contact Summary.
  2. If necessary, scroll to view the Emails bar.
  3. Click anywhere on the Emails bar to open the Emails view.

    The system displays two lists, Emails From Contact and Emails Sent to Contact.


To Send Contact Email


Any email message that you send to a contact from the site automatically contains your contact information by appending your email signature Email Signature to the message.

Sending and Replying to Email